With their great product and professional customer support system, it’s no wonder that Spotify is one of the most popular music streaming platforms. After they fixed the problem, some customers expressed their satisfaction with the brand’s customer service team on their social accounts, leading to further delight. They addressed the customers promptly across all channels and kept them content while working on a solution. It was right after a site crash that affected many Spotify customers, but the brand handled the situation professionally before it turned into a massive crisis. And when they solve the problem, they usually put a smile on their customers’ faces with random acts of kindness.Īround 2016, Spotify’s social media customer service practices received some coverage on different social platforms, including blogs. In case there’s a wide-ranging issue with the app’s functions, they act proactively and inform users that they’re looking into it. If it does for some reason, they reassure you that they are there to help – and they do it quite fast, like in minutes or at least within office hours. In the search bar, just type in “spotify:app:visualizer” to bring up a range of different visual options that will play in time with your tunes.Spotify also cares that your music never stops wherever you are around the world. If you miss the cheesy visualizers from your days using Windows Media Player or Winamp, Spotify has you covered. READ MORE 6 Biggest Tech Debuts to Watch in 2015 Add a Visualizer There are lots of other handy apps in the “App Finer” menu, including recommendation apps that offer features like curated music lists from Pitchfork and Rolling Stone. Trying to prep for your next karaoke session? Turn on the musiXmatch app (you can find it in the “App Finder” tab on the left-hand sidebar) and you can see the lyrics of most songs as they’re playing within Spotify. Those sources can include iTunes, the Downloads folder on your computer, or specific folders that you select.Įven better, if you have a playlist filled with non-Spotify songs and toggle on the “Available Offline” option at the top of the playlist, you can download the songs to your phone for offline listening. Simply go to Preferences and enable showing tracks from local sources.
Spotify’s catalogue is hardly comprehensive, but users can easily add songs from outside sources to their libraries and listen to them within the Spotify interface. Add Songs That Aren’t on Spotify And Listen to Them Offline
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